Everything you need to know about renting or purchasing a VHS compact vending machine.
About the Machine
What type of products does the VHS machine dispense?
VHS machine is designed for non-food products only. This includes phone accessories (chargers, cables, power banks), hygiene items (deodorant, tissues, hair ties), personal care products, stationery, and other everyday essentials. The specific product range is entirely up to you — you choose what to stock based on your venue and customers.
How many products can the machine hold?
The machine holds up to 120 products across up to 8 different product types. The exact configuration will depend on the size of the products you choose to stock.
What are the dimensions and weight of the machine?
The machine measures 850 x 500 x 245mm and weighs 38kg. It is compact and designed to fit comfortably in corridors, lobbies, changing rooms, and other high-footfall areas without taking up excessive space.
Can the machine be wall-mounted?
Yes. The machine can be wall-mounted or placed freestanding on one of our optional stands. Wall-mounting is ideal where floor space is limited.
What payment methods does the machine accept?
The machine is cashless and contactless-ready, accepting card payments. There is no cash handling required, which keeps operations clean and simple.
Does the machine have a display screen?
Yes. The machine features a 32-inch full HD digital touchscreen. The screen can display dynamic video and slideshow advertising, a product selection menu, and promotional content — all managed remotely via your dashboard.
Rental & Purchase
What is the difference between renting and purchasing?
With rental, you pay a predictable monthly fee for access to the machine. It is a lower-commitment option, ideal if you want to test vending in your venue before a longer-term decision. With purchase, you own the machine outright and benefit from better long-term ROI, with full control over every aspect of the operation.
What is included with rental?
Rental includes the machine itself, installation support, and access to the VHS backend system (your private management portal). An optional stand (standard or branded) can also be included.
What is included with purchase?
Purchase includes the machine, installation support, and access to the VHS backend system. An optional stand is also available.
Do I need to sign a long-term contract for rental?
Rental terms are discussed at the point of enquiry. We aim to offer straightforward, transparent agreements. Contact us to discuss the options that best suit your venue.
Can I buy additional machines for multiple sites?
Yes. The VHS backend system supports multi-site management, making it straightforward to operate machines across more than one location from a single dashboard.
Do I need to sign a long-term contract for rental?
Rental terms are discussed at the point of enquiry. We aim to offer straightforward, transparent agreements. Contact us to discuss the options that best suit your venue.
Stock & Operations
Who restocks the machine?
You are responsible for stocking and restocking the machine. This gives you full control over what products you sell and at what price. The backend system will alert you when stock is running low, so you always know when to act.
Who supplies the products I sell?
You source and purchase your own products. VHS provides the machine, the infrastructure, and the insights — the stock itself is entirely your business, giving you the freedom to choose your margins and suppliers.
How do I know when the machine needs restocking?
Your VHS dashboard provides live stock level monitoring and automated low-stock alerts. You will be notified before a product runs out, so you can plan restocking efficiently.
What happens if the machine has a technical issue?
The stock levels are monitored through the dashboard and the technical issues – I will put in group chat what our warranty period is for purchased and what technical support we offer for both.
The Backend System
What is the VHS backend system?
The VHS backend is a secure, private management portal that gives you real-time visibility of your machine's performance. You can monitor live sales, track stock levels, view per-product performance reports, and manage multiple sites — all from one place.
How do I access the backend system?
Access is provided as part of both the rental and purchase packages. Your login credentials will be set up during the onboarding process.
Is the machine connected to the internet?
Yes. The machine connects via 4G or WiFi for real-time reporting and remote content management. This means your sales data and stock alerts are always up to date.
Getting Started
How do I get pricing?
Use the Contact / Pricing page on this website to submit an enquiry. Provide your venue type and whether you are interested in rental or purchase, and a member of the VHS team will come back to you with pricing and next steps.
How quickly can a machine be installed?
Installation timelines are discussed at the point of enquiry and will depend on your location and venue setup. Contact us to find out what is possible for your site.
Is VHS only available in certain parts of the UK?
VHS is a UK-based operation serving venues across the country. Contact us to confirm availability in your area.
